BetStorm Casino Cookies Policy

At BetStorm Casino, we are committed to being transparent about how we use cookies and similar tracking technologies on our website. This Cookies Policy explains what cookies are, how we use them at https://www.betstorm.com/, and what choices you have regarding their use. By continuing to browse our site, you consent to our use of cookies as described in this document. We encourage you to read this policy carefully alongside our Privacy Policy to fully understand how we handle your data.

What Are Cookies?

Cookies are small text files that are placed on your device — computer, tablet, or mobile phone — when you visit a website. Here at BetStorm, we use cookies to help our site function correctly, to recognise you when you return, and to improve your overall experience. Cookies do not contain personally identifiable information on their own, but they may be linked to personal data we already hold about you in accordance with our Privacy Policy.

Similar technologies such as web beacons, pixels, and local storage may also be used alongside cookies to achieve the same purposes. When we refer to "cookies" throughout this policy, we include all such similar technologies unless otherwise stated.

Types of Cookies We Use

We use several categories of cookies across our platform. Below you will find a detailed breakdown of each type and the specific purpose it serves.

Strictly Necessary Cookies

These cookies are essential for the BetStorm Casino website to function and cannot be switched off. They are typically set in response to actions you take, such as logging into your account, filling in forms, or setting your privacy preferences. Without these cookies, the services you request — such as accessing the betstorm login page or managing your account — cannot be provided.

Session management and secure authentication when you use BetStorm login
Maintaining your preferences across pages during a single session
Enabling core security features required by our licence under the Malta Gaming Authority (MGA/B2C/231/2012) and the UK Gambling Commission (account 39335)
Ensuring compliance with responsible gambling requirements, including GAMSTOP integration

Performance and Analytics Cookies

Our BetStorm platform uses performance cookies to help us understand how visitors interact with the site. These cookies collect aggregated, anonymous data about page visits, time spent on pages, and error messages. This information allows us to continuously improve our online casino and sportsbook experience. For example, we may use this data to optimise our betstorm app performance or to identify which sections of the site are most popular.

Measuring site traffic and user navigation patterns
Identifying and diagnosing technical issues
Tracking performance of the mobile and desktop versions of our platform
Improving load times and general site stability for all users

Functional Cookies

We use functional cookies to remember your preferences and personalise your experience on BetStorm Casino. These cookies allow our site to remember choices you have made, such as your preferred language, currency, or region. Since we support multiple languages — including English, Japanese, Portuguese, Finnish, French, and Spanish — and currencies such as EUR, GBP, USD, CAD, NZD, JPY, INR, and crypto options, these cookies are important for delivering the right experience to the right user.

Storing your language and currency preferences
Remembering your display and accessibility settings
Retaining your last viewed games or sports events
Supporting the personalisation of our Rewards Programme experience

Targeting and Advertising Cookies

At Bet Storm, we and our trusted third-party partners may use targeting cookies to deliver advertising that is relevant to your interests. These cookies track your browsing activity across our site and other websites to build a profile of your interests. They may be used to limit how often you see a particular advertisement and to measure the effectiveness of our marketing campaigns — including promotions related to betstorm bonus offers, betstorm free spins, and seasonal sportsbook campaigns.

Showing personalised offers based on your activity at BetStorm Casino
Measuring the performance of advertising campaigns across networks
Limiting ad repetition to improve your browsing experience
Enabling retargeting on third-party platforms and affiliate channels

Third-Party Cookies

Some cookies placed on your device when you visit BetStorm Casino are set by third parties, not by us directly. These include analytics providers, advertising networks, and game suppliers such as Play'n GO and NetEnt whose content is embedded on our site. We do not have direct control over third-party cookies, and we recommend that you review the privacy policies of these third parties for further details on how they use your data.

We at BetStorm Casino ensure that any third-party partners we work with are required to meet appropriate data protection standards. Payment processors including ProgressPlay Limited (registered in Malta, company C58305) and Babaloo Limited (Gibraltar) may also set cookies in connection with transaction processing. Their use of cookies is governed by their respective privacy notices.

Cookies and Responsible Gambling

Our Bet Storm platform uses cookies to support our responsible gambling obligations. These include recognising returning players for self-exclusion verification and maintaining session time data to support player protection tools. As a licensed operator under both the MGA and the UK Gambling Commission, we are legally required to implement certain safeguards, and cookies play a role in delivering these protections. We take our commitment to safer gambling seriously, and cookies help us meet our regulatory obligations in this area.

How to Manage and Control Cookies

You have the right to accept, decline, or manage your cookie preferences at any time. When you first visit the BetStorm website, you will be presented with a cookie consent banner that allows you to set your preferences by category. You can revisit and update these settings at any time through our cookie management tool on the site.

In addition to our on-site controls, most web browsers allow you to manage cookies through their settings. Below are links to cookie management guides for the most common browsers:

Google Chrome: Settings → Privacy and Security → Cookies and other site data
Mozilla Firefox: Options → Privacy & Security → Cookies and Site Data
Safari: Preferences → Privacy → Manage Website Data
Microsoft Edge: Settings → Cookies and Site Permissions

Please note that disabling certain cookies — particularly strictly necessary ones — may affect your ability to use key features of our betstorm online casino, including account login, deposits, withdrawals, and bonus activation. We therefore recommend reviewing which categories to disable before making changes to your browser settings.

Cookies and Your Personal Data

Some of the cookies we use may process personal data, such as your IP address or device identifiers. We process this data in accordance with our Privacy Policy and applicable data protection legislation, including the UK GDPR and EU GDPR. Our data protection practices comply with the standards set by our licencing authorities, and we are certified under PCI DSS for secure payment handling.

We at Bet Storm Casino will never sell your personal data to third parties, and we use cookies only for the purposes outlined in this policy. Where cookies are used for marketing, you have the right to opt out at any time without affecting your ability to access our betstorm online betting services.

Updates to This Cookies Policy

We reserve the right to update this Cookies Policy from time to time to reflect changes in technology, legislation, or our business operations. When we make material changes, we will notify you via a notice on our website or, where appropriate, by email. We encourage you to check this page periodically to stay informed about how we use cookies at BetStorm Casino.

Contact Us

If you have any questions or concerns about our use of cookies, please do not hesitate to get in touch. Our customer support team is available 24/7 to assist you. You can reach us via:

Live Chat: Available 24/7 directly on the BetStorm website
Email: customersupport@instantgamesupport.com
Complaints: complaints@instantgamesupport.com
Postal Address: ProgressPlay Limited, Soho Office, 3A, Punchbowl Centre, Elia Zammit Street, St. Julians, STJ3154, Malta

We are dedicated to ensuring that your experience at Bet Storm Casino is safe, transparent, and enjoyable. Our use of cookies is always guided by respect for your privacy and our obligations as a licensed, regulated operator.

Content updated: July 12, 2026